Subscription Information - The Healthy Place

Free Shipping on Orders $40+

Your favorite products, right when you need them. 

Set It, Forget It, Feel Amazing

Subscribe & Save in 3 Easy Steps

  • Choose your products.

    Add your favorites to your cart and select “Subscribe & Save” at checkout.

  • Set your delivery schedule. 

    Pick your timing, then kick back and let wellness come to you!

  • Enjoy your savings & rewards!

    Skip, swap, or cancel anytime — plus earn rewards with every order!

  • Save Every Time You Shop

    Get 5% off every autoship order — and, for Wild Theory & Lively products, enjoy 10% off after your first two purchases!

    Start Saving

  • Set It and Forget It (Or Don’t!)

    Need to skip a shipment? Change your schedule? Cancel? No problem — your plan, your pace!

    Manage My Subscription

  • No More “Oops, I’m Out” Moments

    Keep your wellness routine running smoothly with automatic refills on all of your essentials.

    Browse Essentials

  • Priority Access to Your Favorites

    Get priority shipping on all your go-to products — even when stock is running low!

    Subscribe Now

FAQs

Subscription

Can I add a one-time item to my upcoming subscription order?

Yes! You can add a one-time product to your next subscription shipment without changing your regular delivery schedule. Just log in, go to Manage Subscriptions, and select “Add a One-Time Product.”

How do I pause my subscription without canceling?

Need to take a short break? No problem! You can skip a delivery or pause your subscription entirely through Manage Subscriptions. This way, you won’t lose your settings or discount — and you can pick it right back up whenever you’re ready.

What happens if a product in my subscription is out of stock?

If an item is unavailable at the time of your subscription shipment, we’ll notify you via email. You can choose to wait, swap the item, or remove it from your order altogether.

Can I change the frequency of my subscription after it starts?

Absolutely! You can adjust how often your products are delivered any time by visiting the Manage Subscriptions tab in your account.

Can I have multiple subscriptions at once?

Yes! You can subscribe to as many products as you'd like and even set different delivery schedules for each one.

How do subscription purchases and scheduling work?

Our subscription program keeps your wellness routine simple and your favorite health products always arriving exactly when you need them. Choose your products, set your preferred delivery frequency, and then sit back and enjoy automatic deliveries. It's a worry-free way to ensure you never run out of the essentials you love!

How do I modify or update my subscriptions?

You're in control! Log in to your account and navigate to Manage Subscriptions. From there, you can:

  • Skip a delivery
  • Change the delivery frequency
  • Update the quantity of your products
  • Add or remove product(s) from your subscription
  • Cancel or reactivate your subscription at any time

How do I change the shipping address for my subscription?

To update your shipping address:

  1. Log in to your account.
  2. Go to Manage Subscriptions.
  3. Select the subscription you'd like to update.

Click on Edit Shipping Address and enter your new information.

Please note: The updated address will apply to future orders. If an order is already in process, changes may not take effect until the next billing cycle.

Will I be reminded before my subscription is delivered?

Yes! You'll receive an email reminder 3 days before each upcoming shipment. This gives you time to make any necessary changes to your subscription.

Shipping & Payment

Do you offer free shipping?

Yes, we do! All orders over $40 ship free as our way of saying thanks for being a part of our wellness community! For orders under $40, a $5 shipping fee applies.

What payment methods are accepted for subscription purchases?

We accept all major debit and credit cards.

Can I use Rewards store credit for my subscriptions?

Absolutely! You can apply your store credit toward the initial subscription purchase. However, you'll still need to enter your credit card information at checkout for future recurring orders.

Can I use store credit from a refunded purchase for Autoship & Save subscriptions?

Yes — store credit from a refund can be used for your first subscription order, but it will not be applied to future recurring orders. If you use store credit for your first order, you must still submit credit card information during the checkout process as the payment option for your future shipments.

Pricing & Discounts

What discount do I get by setting up a subscription?

We reward our subscription customers with discounts! 

  • All non–Wild Theory & Lively products: 5% off every order
  • Wild Theory & Lively products: 5% off your first two orders, then 10% off all future orders

What happens if the price of a product changes after I subscribe?

If a product's price changes, your subscription will automatically update to reflect the new price on your next order.

Are there any membership fees to start a subscription?

Not only is it free to start a subscription, you’ll receive savings on every purchase and rewards for every dollar you spend at The Healthy Place!

Still have questions? We have actual human beings standing by to answer your questions! Reach out to us via phone, email, or LiveChat for same-day replies!